CISCO VOICE TRAINING.

ICOMM
Introducing Cisco Voice and Unified Communications Administration

Price:    Bulgarian – 1200 euro
Foreigners – 1600 euro

Duration: 5 Days

Who Should Attend
Channel Partner / Reseller, Customer, Employee

Prerequisites
The knowledge and skills that a learner must have before attending this course are as follows:
Working knowledge of converged voice and data networks
Basic knowledge of Cisco IOS gateways
Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.

Course Outline
Course Introduction
Overview of Cisco Unified Communications Solutions
Overview of Administrator and End-User Interfaces
Call Flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
Endpoint and End User Administration
Enablement of End User Telephony and Mobility Features
Enablement of Cisco Unity Connection and Cisco Unified Presence
Cisco Unified Communications Solutions Maintenance

Further information
If you would like to know more about this course please contact us.


CVOICE
Implementing Cisco Unified Communications Voice over IP and QoS

Price:    Bulgarian – 1900 euro
Foreigners – 2500 euro

Duration: 5 Days

Who Should Attend
Channel Partner / Reseller, Customer, Employee

Prerequisites
The knowledge and skills that a learner must have before attending this course are as follows:
Working knowledge of fundamental terms and concepts of computer networking including LANs, WANs, and IP switching and routing.
Ability to configure and operate Cisco IOS routers in IP environment at the CCNA level.
Basic knowledge of traditional voice, converged voice, and data networks at the CCNA Voice level.

Course Outline
Course Introduction
Introduction to Voice Gateways
VoIP Call Legs
Cisco Unified Communications Manager Express Endpoints
Implementation Dial Plan
Implementation Gatekeeper and Cisco Unified Border Element
Implementation Quality of Service

Further information
If you would like to know more about this course please contact us.


CIPT1
Implementing Cisco Unified Communications Manager Part 1

Price:    Bulgarian – 1900 euro
Foreigners – 2500 euro

Duration: 5 Days

Who Should Attend
Channel Partner / Reseller, Customer, Employee

Prerequisites
The knowledge and skills a learner must have before attending this course are as follows:
Working knowledge of fundamental terms and concepts of computer networking including LANs, WANs, and IP switching and routing.
Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP.
Basics of digital interfaces, PSTN, and VoIP.
Fundamental knowledge of converged voice and data networks.
Ability to configure Cisco IOS gateways with traditional and VoIP call legs.

Course Outline
Course Introduction
Introduction to Cisco Unified Communications Manager
Administering Cisco Unified Communications Manager
Enabling Single-Site On-Net Calling
Single-Site Off-Net Calling
Media Resources
Feature and Application Implementation
Further information
If you would like to know more about this course please contact us.


CIPT2
Implementing Cisco Unified Communications Manager Part 2

Price: Bulgarian – 1900 euro
Foreigners – 2500 euro

Duration: 5 Days

Who Should Attend
Channel Partner / Reseller, Customer, Employee

Prerequisites
The knowledge and skills that a learner must have before attending this course are as follows:
Working knowledge of converged voice and data networks.
Working knowledge of the MGCP, SIP, and H.323 protocols and their iplementation on Cisco IOS gateways.
Ability to configure and operate Cisco routers and switches.
Ability to configure and operate Cisco Unified Communications Manager in a single-site environment.

Course Outline
Course Introduction
Multisite Deployment Implementation
Centralized Call-Processing Redundancy Implementation
Bandwidth Management and CAC Implementation
Implementation of Features and Applications for Multisite Deployments
Call Control Discover.


TVOICE
Troubleshooting Cisco Unified Communications

Price: Bulgarian – 1900 euro
Foreigners – 2500 euro

Duration: 5 Days

Who Should Attend
Channel Partner / Reseller, Customer, Employee

Prerequisites
The knowledge and skills that a learner must have before attending this course are as follows:
Working knowledge of converged voice and data networks.
Working knowledge of the MGCP, SIP, and H.323 and their implementation on Cisco IOS gateways.
Working knowledge of Cisco Unified Communications Manager, Cisco Unified Communications features and applications, and Cisco IOS voice gateways in a single-site and multisite environment.

Course Outline
Overview
Learner Prerequisite Skills and Knowledge
Course Goal and Objectives
Course Flow
Additional References
Your Training Curriculum.

Further information
If you would like to know more about this course please contact us.


CAPPS
Integrating Cisco Unified Communications Applications

Price: Bulgarian – 1900 euro
Foreigners – 2500 euro

Duration: 5 Days

Who Should Attend
Channel Partner / Reseller, Customer, Employee

Prerequisites
The knowledge and skills that a learner must have before attending this course are as follows:
Working knowledge of converged voice and data networks.
Basic knowledge of Cisco IOS gateways.
Working knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.
Cisco CCNA certification recommended prerequisite.

Course Outline
Course Introduction
Introduction to Voice Mail
Cisco Unity Connection in a Cisco Unified Communications Manager Environment
Cisco Unity Express Implementation in Cisco Unified Communications Manager Express Environment
Voice Profile for Internet Mail Implementation
Cisco Unified Presence Implementation

Further information
If you would like to know more about this course please contact us.