Windows 10


Windows 10 Exam MD-100

This exam is for the Modern Desktop Administrator role and the Microsoft 365 Certified: Modern Desktop Administrator Associate certification. Candidates for this exam are Administrators who deploy, configure, secure, manage, and monitor devices and client applications in an enterprise environment. Candidates manage identity, access, policies, updates, and apps. As an Administrator, candidates typically collaborate with a Microsoft 365 Enterprise Administrator to design and implement a device strategy that meets the business needs of a modern organization. Candidates must be familiar with Microsoft 365 workloads and must be proficient and experienced in deploying, configuring, and maintaining Windows 10 and non-Windows devices and technologies.


About this course

In this course, students will learn how to support and configure Windows 10 desktops in an organizational environment. Students will develop skills that include learning how to install, customize, and update Windows 10 operating systems. Students will learn how to managing storage, files, and devices as well as how to configure network connectivity for Windows 10. Students will also learn how to secure the Windows 10 OS and protect the data on the device. Finally, students will learn how to manage and troubleshoot Windows 10.

Audience profile

Candidates for this exam are IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.

At course completion

After completing this course, learners should be able to:

  • Install and customize Windows 10
  • Configure Updates for Windows.
  • Configure devices and drivers for Windows.
  • Configure storage for Windows.
  • Configure network and remote management settings in Windows.
  • Configure and manage browsers and applications in Windows.
  • Configure account access and authentication.
  • Configure file and folder permissions.
  • Describe methods for securing Windows 10, common threats and methods for mitigating against them.
  • Troubleshoot Windows and application installations.
  • Troubleshoot hardware and driver issues.
  • Troubleshoot file issues and perform recoveries.


  • Basic understanding of computer networks and hardware concepts.
  • Basic understanding of OS and Application concepts.
  • Experience with using the Windows OS.


Exam MD-100: Windows 10
Skills Measured
Deploy Windows (15-20%)
Deploy Windows 10
 configure language packs
 migrate user data
 perform a clean installation
 perform an in-place upgrade (using tools such as MDT, WDS, ADK, etc.)
 select the appropriate windows edition
 troubleshoot activation issues
Perform post-installation configuration
 configure Edge and Internet Explorer
 configure mobility settings
 configure sign-in options
 customize the Windows desktop
Manage devices and data (35-40%)
Manage local users, local groups, and devices
 manage devices in directories
 manage local groups
 manage local users
Configure data access and protection
 configure NTFS permissions
 configure shared permissions
Configure devices by using local policies
 configure local registry
 implement local policy
 troubleshoot group policies on devices
Manage Windows security
 configure user account control (UAC)
 configure Windows Defender Firewall
 implement encryption
Configure connectivity (15-20%)
Configure networking
 configure client IP settings
 configure mobile networking
 configure VPN client
 troubleshoot networking
 configure Wi-Fi profiles
Configure remote connectivity
 configure remote management
 enable PowerShell Remoting
 configure remote desktop access
Maintain Windows (25-30%)
Configure system and data recovery
 perform file recovery (including OneDrive)
 recover Windows 10
 troubleshoot startup/boot process
Manage updates
 check for updates
 troubleshoot updates
 validate and test updates
 select the appropriate servicing channel
 configure Windows update options
Monitor and manage Windows
 configure and analyze event logs
 manage performance
 manage Windows 10 environment